Service Operations Manager, North and South Carolina
Mark manages a substantial contract base throughout North and South Carolina, along with a coordinated team of district service managers, field technicians, and office personnel. He also provides technical support to all groups.
With his depth of experience in heavy equipment, Mark is always looking for opportunities to train others and share his knowledge to help grow technicians while meeting the customer’s needs.
Mark has many years of experience in the HVAC service field and has dedicated most of them to Aircond, as Service Technician, Lead Technician, District Service Manager, and Service Operations Manager.
He attended Central Piedmont Community College for HVAC and holds various mechanical contractor licenses in North Carolina. He has received training from various manufacturers on rooftop units, chillers, and boilers.
Mark and his wife have three daughters, and a growing number of grandchildren. Along with spending time with family, he enjoys traveling and spending time outdoors.